Get In Touch
📍 Location
Based in Barnsley, South Yorkshire
United Kingdom
🕒 Response Times
- General inquiries: 24-48 hours
- Booking support: Within 24 hours
- Technical issues: Same day during business hours
- Refund requests: 2-3 business days
Frequently Asked Questions
How do I get a refund?
Email us at hello@riddlecity.co.uk with your booking details. Refunds are available up to 24 hours before your planned start time, or if technical issues prevent game completion.
I'm having technical difficulties during my game
Contact us immediately at hello@riddlecity.co.uk with your team name and the issue you're experiencing. We'll help resolve it quickly or provide a full refund if needed.
Can you create a custom game for our company/event?
Yes! We offer custom riddle experiences for corporate events, team building, and special occasions. Email us with your requirements and we'll create something unique for your group.
Will you expand to other cities?
Absolutely! We're planning to expand to Sheffield, Leeds, and other UK cities. Email us to suggest your city or get notified when we launch in new locations.
Send Us a Message
Or email us directly at hello@riddlecity.co.uk
Business Information
Business Name
RiddleCity
Location
Barnsley, South Yorkshire, UK
Services
Location-based puzzle adventures and team experiences