Privacy Policy

When you use RiddleCity, we collect the following information:

• Team Information: Team names, player count, and email addresses for game invitations
• Payment Data: Payment information is securely processed by Stripe - we never store card details
• Game Data: Your progress through riddles, completion times, and team performance
• Technical Data: IP address, browser type, and usage analytics to improve our service

We use your information to:

• Provide and operate the RiddleCity game experience
• Send game invitations and confirmations to team members
• Process payments securely through our payment provider (Stripe)
• Display leaderboards and track team progress
• Improve our service and develop new features
• Communicate important updates about your booking

We do not sell, trade, or rent your personal information. We only share information:

• With your team members (names and progress within your game)
• With Stripe for secure payment processing
• When required by law or legal process
• To protect our rights, property, or safety

Your data is stored securely using industry-standard practices:

• All data is encrypted in transit and at rest
• We use Supabase for secure database hosting
• Game data is automatically deleted after 48 hours of completion
• Payment information is handled exclusively by Stripe (PCI DSS compliant)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Withdrawal: Withdraw consent at any time

To exercise these rights, contact us at hello@riddlecity.co.uk

We use essential cookies to:

• Maintain your game session and team membership
• Remember your progress through riddles
• Ensure proper functionality of payment processing

These cookies are essential for the service to work and are automatically deleted when your game expires.

We use the following third-party services:

• Stripe: Payment processing (see Stripe's privacy policy)
• Supabase: Secure database hosting
• Vercel: Website hosting and performance
• Zoho Mail: Email delivery for game invitations

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.